Choose a starting template
Balanced operations provides general defaults. High-volume fulfillment uses faster order escalation. Low-noise essentials narrows the active checks.
MAKE THE LOOKOUT YOUR OWN
Your store has its rhythm.
Your alerts should too.
Start from a rule template, then tune thresholds, exceptions, delivery destinations, and notification timing to match your operation.
See what you can doTHE PRACTICAL DETAILS
What you can do.
Operations, catalog, or both
Choose the monitoring area when applying a template. Catalog-only disables operational rules; operations-only disables catalog-change rules. Enabled-rule limits apply across both areas.
Set meaningful thresholds
Control order age, tracking grace periods, inventory levels, drop size, forecast horizon, and price-drop percentages. Set daily summary time and weekly report day.
Add the exceptions you know
Exclude order tags, Shopify product IDs, location IDs, and fulfillment services where applicable to the monitored record.
Protect your quiet hours
Configure quiet hours, business-day notifications, rule muting, reminder frequency, and optional resolution notifications in your store timezone.
Use your team’s language
Override alert severity and customize titles and messages using supported placeholders. Select destinations for an individual rule or use the store’s enabled destinations.
PUT IT INTO PRACTICE
A useful part of
your routine.
Start with the settings that matter to your store, and keep the next step visible.
- 01
Start with a template
Choose a preset and monitoring area that fit your plan’s enabled-rule allowance.
- 02
Adjust the useful details
Review thresholds, location overrides, exceptions, and the severity your team should see.
- 03
Choose when and where
Set notification schedules and route each rule to the destinations best suited to handle it.
KNOW WHAT TO EXPECT
A little context.
- Templates change rule settings. Review them before applying a different preset.
- Quiet hours and business-day settings govern notifications; they do not promise a particular detection interval.
- Message customization supports a fixed set of placeholders, not arbitrary scripts or a custom rule language.
Coming soon for Shopify
Your store. A little more
peace of mind.
Catch the exceptions. Keep your team in sync.
Get ready for a clearer way to run your store.