A HEADS-UP, WHEREVER YOU WORK
Keep Store Lookout as your shared source of context, and send notifications to the tools your team already uses.
The familiar inbox.
Send alert messages to a configured email address. Keep the problem description and a link to the affected Shopify resource close at hand.
Add a destination label and email address, then send a test message.
Useful for a store owner or shared operations mailbox.
Where your team talks.
Post alerts through a Slack incoming webhook. Bring the alert title, description, and Shopify Admin link into the channel handling the work.
Create a Slack incoming webhook for your chosen channel and add its URL as a destination.
Useful for fulfillment, inventory, or catalog channels.
A heads-up in your workspace.
Deliver an Adaptive Card to a supported Teams workflow URL. Include context and an Open in Shopify Admin action when the alert has a linked resource.
Configure a compatible Teams workflow endpoint and verify it with a test delivery.
Useful for teams coordinating operations in Microsoft Teams.
For the issues that need escalation.
Use PagerDuty Events API v2 to trigger incidents with alert severity and description. A stable deduplication key connects repeated events; resolved alerts can send a resolve event.
Add a PagerDuty integration routing key. Enable resolution notifications on the rule if you want the follow-up.
Useful for critical exceptions with an existing on-call process.
Connect your own workflow.
Send a structured JSON event to a public HTTPS endpoint. Include the rule, severity, status, description, timestamps, and Shopify Admin URL where available.
Add a public HTTPS URL on the standard HTTPS port. Private network endpoints and credentials embedded in URLs are not accepted.
Useful for an automation endpoint your team operates.
DELIVERY YOU CAN FOLLOW
Connections and failures are visible in the app, so a missing notification has somewhere to be investigated.
Send a test to a new destination and review its verification status in the setup checklist.
Send different rules to different enabled destinations. Rules without a specific selection use the store’s enabled destinations.
Inspect delivery history and failure details. Failed deliveries have automatic retries and a manual retry action.
A FEW PRACTICAL DETAILS
Coming soon for Shopify
Catch the exceptions. Keep your team in sync.
Get ready for a clearer way to run your store.